All Route Tech Digital Media (“All Route Tech Digital Media ,” “we,” “our,” or “us”) are committed to protecting the privacy and security of your personal data. we process your personal data when you use our website https://allroutetech.com/, (“Website”), services, or other digital platforms.In this Privacy Notice, the words “you” and “your” refer to the individual interacting with All Route Tech Digital Media (“Customer”), as well as our Customer’s end user.

Purpose

This Policy outlines the way in which we process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws and regulations.

Applicability

This Policy applies to individuals visiting our website, using our services, or otherwise engaging with our digital platforms. It describes the information we collect, how we process it, and your rights regarding your personal data.

Information We May Process (“Personal Data”)

We may collect various types of personal data, including your email address, demographic information (e.g., country, postcode), first name/last name, job title, mobile number, social media profile, preferences, and interests. Additionally, we may capture usage metrics when you interact with our website, such as cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage history, MAC address, mobile unique device ID, and other similar data.Personal Data we receive from third party sources such as aggregators of telecoms data:Telco Data: Information to assess the risk profile of a phone number such as the phone type (e.g. mobile, landline, VoIP, pre-paid, premium number), active status, current and previous carriers, call forwarding settings, contract and account type, SIM swap history, porting history and the city/country where the phone number was initially registered. We also receive confirmation about whether Personal Data provided by the Customer matches with the Personal Data held by the phone carrier.

Aggregator Data

Information which supplements or confirms the data already held by the Customer such as name, address, email address, date of birth.

IP Data

City/country where the IP address is located

End User identifiers

Date of birth and confirmation of whether the person to whom the phone number is registered is aged 18 or over, and the national ID number.

Log Data

Records about how we provide our services to our Customers, such as the date, time and phone number of an SMS is sent as well as the sent status of the message and error codes.

How We may collect the Personal Data:

Information Provided

The information we collect includes your name, title, company or organization name, information contained in your work profiles submitted to us, work e-mail, work phone, work or home address, and information about your job function / company.

We may also collect the following information:
  • (a) Information about your use of this Website
  • (b) Information that you provide using for the purpose of registering with us
  • (c) Information about your preferences pertaining to this Website
  • (d) geographic information such as location and pin code
  • (e) information that you provide for the purpose of subscribing to the Website’s services
  • (f) any other information that you voluntarily send to All Route Tech Digital Media.
Information Automatically Collected:
  • a) We collect information pertaining to system requirements to enhance the services offered on our Website, including information such as your internet protocol (IP) address, browser type, referring/exit pages, and operating system.
  • b) We also compile summarized data about visitors accessing the Website, encompassing viewed pages, clicked links, and other actions related to the Website and services provided. Additionally, specific information is collected from your browser, such as IP address, browser type and language, access times, and the Uniform Resource Locator (URL) of the referring website.

This information aids in improving the content of our Website. It’s important to note that we do not utilize this information to track individual visitor activities.
Automated Decision Making and ProfilingUnless otherwise required under applicable laws, we do not use your information for the purposes of automated decision-making.

Legal Basis for Processing Personal Data

We process your personal data based on various legal grounds, including your consent, the performance of a contract, our legitimate interests, or compliance with legal obligations. Our primary purposes for processing your personal data are marketing, sales, and promotion of services we provide or that are procured using our services, as well as improving and enhancing the range of those services and offerings.

A summary of how We use your Personal Data:

To provide and maintain our services and to monitor and analyze their usage. To communicate with you regarding our services, promotions, or updates. We may use your information to send you promotional communications via SMS, email, WhatsApp, and RCS channels.

To personalize and improve your experience on our website and digital platforms.To conduct market research and analysis to develop and enhance our product and service offerings.

To comply with legal obligations and to protect our rights and interests.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. The retention period may vary depending on the type of personal data and the specific purpose for which it was processed.

Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal data from children under 16, If we become aware that a person submitting personal data is under 16, we will delete all the information as soon as possible

Security Measures

We have implemented appropriate physical, electronic, procedural, and managerial measures to safeguard your personal data

Changes to the Policy

We reserve the right to update or change this Policy at any time.

Your Privacy Rights

We respect your legal rights in relation to your personal data. Under the GDPR

The Right to Access :

You can confirm whether we are processing your Personal Data, ask to know the specific pieces of Personal Data we have about you, and ask for a copy.

The Right to data:

If your Personal Data is incorrect or incomplete, you can ask us to update it. You can object to the processing of your Personal Data. For example, you have a choice about whether or not you wish to receive marketing information from us. If applicable, you can ask to receive the Personal Data you provided to us in a structured, machine-readable format, commonly used, portable format.

The Right to Withdraw Consent:

At any time, you can withdraw any consent you previously provided to us.

The Right to Delete:

You can request to delete or erase your Personal Data and we will honor it to the extent that it is no longer necessary for any services contracted by our Customer Right to grievance redressal

If you have any questions, comments, or concerns about this Policy or wish to submit your grievance or exercise any of the above-mentioned rights, you can contact us at. support@allroutetech.com